We take your right to privacy seriously and want you to feel comfortable using our website. We are committed to protecting your privacy. Authorized employees within the company on a need-to-know basis only use any information collected from individual Clients. We constantly review our systems and data to ensure the best possible service to our Clients.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Why this policy exists:

This data protection policy ensures social media:
  • Complies with data protection law and follows good practice.
  • Protects the rights of staff, customers, and partners.
  • Is open about how it stores and processes individuals’ data.
  • Protects itself from the risks of a data breach.

Data Protection Law:

The Data Protection Act 1998 describes how organizations — including social media — must collect, handle and store personal information.

These rules apply regardless of whether data is stored electronically, on paper, or in other materials.

To comply with the law, personal information must be collected and used fairly, stored safely, and not disclosed unlawfully.

The Data Protection Act is underpinned by eight important principles.

These say that personal data must:
  • Be processed fairly and lawfully.
  • Be obtained only for specific, lawful purposes.
  • Be adequate, relevant, and not excessive.
  • Be accurate and kept up to date.
  • Not be held for any longer than necessary.
  • Processed in accordance with the rights of data subjects.
  • Be protected in appropriate ways.
  • Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection

We use your data to provide you with the best services and improvisation of our Services. By using our services, you agree to the collection and use of information in accordance with this policy.

Personal Data:

Personal Data means data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).

Usage Data:

Usage Data is data collected automatically either generated by the use of the service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies:

Cookies are small pieces of data stored on a User’s device.

Data Controller:

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and how any personal data are or are to be, processed. For this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers):

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.

Data Subject:

Data Subject is any living individual who is the subject of Personal Data.

User:

The User is the individual using our service. The User corresponds to the Data Subject, who is the subject of Personal Data.

We collect several different types of information for various purposes to provide and improve our service to you. Below are the different types of data we collect.

Personal Data:

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address.
  • First name and last name.
  • Phone number.

Cookies and Usage Data:

We may use your Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data:

We may also collect information that your browser sends whenever you visit our service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data:

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Examples of Cookies we use:
  • Session Cookies.We use Session Cookies to operate our service.
  • Preference Cookies.We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies.We use Security Cookies for security purposes.

Integration Data:

When authorizing any of the integrations offered with the service, our code will have access to any data made available by the integrations API. If the integration requires a specific set of permission scopes to be authorized by the user, the API data accessed will also be limited to these scopes.

Data retrieved from certain integrations may be cached for a short period and may be stored on our servers to improve the deliverability of data with the service.

The data obtained from integrations will only be used in the dashboard and reports that you and your users have access to. The data is not used internally or in any place that you do not have access to.

We use the collected data for various purposes:
  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service when you choose to do so.
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

We retain the information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it per our data retention policy. After it is no longer necessary for us to retain information about you, or otherwise upon your request, we will dispose of it securely or anonymize the information or, in the limited circumstances where this is not possible (for example, because your information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside Canada or USA and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and USA and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Business Transaction:

If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement:

Under certain circumstances, we may require to disclose your Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements:

We may disclose your Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the service or the public
  • To protect against legal liability

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:
  • To access and receive a copy of the Personal Data we hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics:

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network. You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page http://www.google.com/intl/en/policies/privacy/

Behavioral Remarketing:

We use remarketing services to advertise on third-party websites to you after you visited our service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our service.

Google AdWords

Google AdWords Remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page http://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on https://tools.google.com/dlpage/gaoptout for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page http://www.google.com/intl/en/policies/privacy/

Facebook

Facebook Remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950 To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217 Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA ● http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada ● http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe ● http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Payments:

We may provide paid products and/or services within the service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are PayPal and Braintree. Their Privacy Policy can be viewed at –

https://www.paypal.com/webapps/mpp/ua/privacy-full https://www.braintreepayments.com/legal/braintree-privacy-policy

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services

Our service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Whether it is a shift in social accounts or a break from social media, we understand and respect your choices. We look forward to making your process of moving on easier.

You can cancel your account at any time you choose. Note: A cancellation request can be raised at any time but the change will only come into effect at the end of your billing cycle. To make the process more efficient and transparent, we have given you complete autonomy and responsibility for properly canceling your account. You can cancel your account at any time.

We believe in a fair refund policy. If you forgot to cancel your subscription, or if you haven’t used your plan for more than a day after the last charge, we’d be happy to refund your latest charge in full. However, we cannot grant prorated refunds if you’ve canceled after using your plan or if we have already worked on your account.

You can switch between any plans at any time during your subscription period. When you switch from a higher-cost plan to a lower-cost plan, you will only be charged for the number of days you used the plan. The remaining amount for the unused time will be saved as credits with us in your account which you can utilize for future billing. In case of an upgrade from a lower cost plan to a higher cost plan, you’ll be charged according to your old plan for the number of days you used the plan. We’ll adjust the remaining credit amount on a pro-rata basis so that you only have to pay the balance amount for the new higher-priced plan.

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service before the change becomes effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page

If you have any questions, please contact us via email at info@ebrandz.me